Warning: We take our max capacity rule very seriously
Do kindly note that these rules are in place to adhere to the latest government advisory and need to be strictly followed. Violation of the following rules may result in immediate suspension of your account:
– The Gym Pod: please refer to the capacity stated in the App
– The Spin Pod: 2 pax maximum
– The Dungeon: 10 pax maximum
We will be adopting a zero-tolerance policy. If you are caught in violation of the following rules, you will be asked to leave the Pod immediately and your account will be suspended. If you see suspicious behaviour in the Pods, please do your part and help report it to our team via the App or email.
COVID-19 SAFETY MEASURES
We hire professional cleaning services and have increased the amount of cleanings inside each pod. Our priority is to maintain a clean and safe environment for all our users.
For Gym Pod bookings, we have updated our policy to only allow fully private Pod bookings with maximum capacity of 2 pax. For Spin Pod bookings, we have reduced the max capacity to 2 pax per class. Please download the App for the latest pricing.
We’ve placed additional sanitisers and alcohol sprays inside each Pod for our users. We encourage you to freely use at your own discretion.
Added Safety Measures
Fully-Automated Thermal Scanners
For your safety, we’ve integrated a compulsory thermal scanning system upon entry. If any user records a high temperature above 37.5°C, they will be refused access into the Pod.
Hospital-Grade Air Sanitation
All pods have been equipped with automated air purifiers, which will conduct periodic hospital-grade airborne sanitations. These purifiers are proven to remove 99.99% of virus and bacteria. This airborne sanitation is in addition to our routine cleanings.
We apply self-disinfecting coatings to all equipment in the pod which contain anti-microbial properties and kill germs. This coating is effective for 24 hours and will be re-applied daily to all equipment inside the pod for maximum safety.
If you plan to bring a guest to the Pod, you must also invite them to the session and prompt them to download the App. All users are required to check in and out of the session via SafeEntry. If you have any questions about this process, please reach out to us.
Do I need to complete thermal scanning and SafeEntry Check-In before entering the Pod?
Yes, this is a mandatory process.
Do I need to complete SafeEntry Check-Out before exiting the Pod?
Yes, this is a mandatory process.
How many guests can I bring to the Pod?
Due to the latest advisory from SportSG, our Pod dimensions only allow you to invite 1 guest (2 pax maximum, at any time)
Do I need to invite my PT to the session?
Yes, any guest you plan to bring must be invited via the App.
Do I need to wear a mask while working out?
No, wearing a mask during your workout is optional. You may take it off if you wish, but please wear your mask as you enter/exit the Pod.
Does my PT need to wear a mask?
Yes, unless he/she is simultaneously working out alongside you.
I am leaving my session and someone is coming in. Should I keep the door open for them?
Although it may be awkward, please refrain from holding the door open for subsequent users. For everyone’s safety, we ask that everyone completes SafeEntry, thermal scanning, and opening the door on their own.
I am having trouble with the thermal scanner. What do I do?
Please position your entire head in front of the scanner. Wait for the verbal instruction, and then place your wrist in front of the scanner.