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The Gym Pod

Frequently Asked Questions

What is The Gym Pod

The Gym Pod is a 24-hour smart gym built into a modular structure. It is designed such that you can enjoy an undisturbed and private workout at any time of your choosing. We offer a variety of pods ranging from traditional gym equipment to virtual spin classes!

What is different about The Gym Pod from other gyms?

The Gym Pod is focused on one thing. Giving you the tools to build a more confident you. We don’t focus on selling you fake fitness gimmicks, nor do we charge you expensive membership fees. We provide the space, tools, and knowledge to allow you to challenge yourself and meet your fitness goals.

You get to challenge yourself consistently in a comfort zone. We love it, and we think you will love it too!

What equipments do you have?

We have a wide variety of Gym Pods setup in Singapore, ranging from traditional gym equipment to a setup for virtual spin classes! Each pod is a bit different, so we do encourage you to check out the individual pages for each pod.

How do I access The Gym Pod?

First, head over to the Apple App Store or Google Play Store and download #TheGymPod app.

Once you’ve downloaded the app, register for an account and you’ll be able to see the various pods available in your country. Use the “Book Now” button to access the calendar and book your desired time slots.

At the time of your booking, simply head to the respective pod, and use the “Open Door” button in #TheGymPod app to enter the pod!

Can I cancel or reschedule my booking?

You will not be able to cancel your bookings but you can easily reschedule it (minimum 2 hours before your session starts) to a later date via our mobile app.

Want unlimited flexibility for rescheduling? Check out our Monthly Plans!

Can I bring my friends into The Gym Pod during my booking?

If you booked our Pods using the Per Pax option, you won’t be able to bring a friend in for free. They will also need to have a valid booking made via the app.

However, if you booked our Pods using the Per Pod option, you are free to bring up to 2 friends inside the Gym Pod, and up to 5 friends inside the Spin Pod.

Please note that we take this matter very seriously in the interest of fairness to all users. Our Pods are monitored via CCTV and offenders will be warned or banned from using our Pods.

You can read the rest of The Gym Pod Rules here.

Some of the equipment is faulty. What should I do?

Please use the ‘Report & Feedback’ function in the mobile app to inform us about it and we will attend to it as soon as possible.

If you can, please take a photo of it and send it via the ‘Report & Feedback’ function.

The previous user refuses to leave the Pod when my booking starts. What should I do?

Please use the ‘Report & Feedback’ function in the mobile app to inform us. Using our database, we will be able to track which user was hogging the Pod from you.

If found at fault, we will take the necessary action to either warn or ban the user from The Gym Pod.

Can I get a discount?

Yes, you can! Make sure to check out the details for our Monthly Plans. We offer incredible pricing and flexibility for both The Gym Pod and The Spin Pod!

I love The Gym Pod, can I have one near my home or workplace please?

Absolutely! We are working with the authorities now to place more Gym Pods at convenient locations. Drop us an email of your suggested location and we will try our best to drop a Gym Pod there!

#JustGetStarted

GET A FREE SESSION

Download The Gym Pod app & book your first workout today! Use code NEWGYMPODDER to claim your free session.

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