Help Centre

How can we help you?

Providing you the assistance you need. Click on the categories below that best suits your situation.

Can’t find what you need? Do check out our FAQs page for more information.

My safety was put at risk

If you're in need of emergency assistance, please call 999.

For general enquiries, contact [email protected].

For non-emergencies and other feedbacks regarding a particular session at The Gym Pod, please submit your feedback via The Gym Pod mobile app. Tap on Profile, then Report & Feedback, and submit your response.

I would like to appeal my suspended account

Please kindly fill out the following information to be submitted to The Gym Pod team. A representative will get back to you as soon as possible.

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Name *

First

Last

Phone Number *

Email *

Booking ID

Date of Incident *

Format: DD/MM/YYYY

Description *

I would like to appeal a charge

Please kindly fill out the following information to be submitted to The Gym Pod team. A representative will get back to you as soon as possible.

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Name *

First

Last

Phone Number *

Email *

Booking ID

Date of Incident *

Format: DD/MM/YYYY

Description *

I would like to delete my Gym Pod account

Please kindly fill out the following information to be submitted to The Gym Pod team. A representative will get back to you as soon as possible.

Please enable JavaScript in your browser to complete this form.

Name *

First

Last

Phone Number *

Email *

Reason *

Description *

Help Centre

My safety was put at risk

I would like to appeal my suspended account

I would like to appeal a charge

I would like to delete my Gym Pod account

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