Help Centre
How can we help you?
Providing you the assistance you need. Click on the categories below that best suits your situation.
Can’t find what you need? Do check out our FAQs page for more information.
My safety was put at risk
If you're in need of emergency assistance, please call 999.
For general enquiries, contact [email protected].
For non-emergencies and other feedbacks regarding a particular session at The Gym Pod, please submit your feedback via The Gym Pod mobile app. Tap on Profile, then Report & Feedback, and submit your response.
I would like to appeal my suspended account
Please kindly fill out the following information to be submitted to The Gym Pod team. A representative will get back to you as soon as possible.
I would like to appeal a charge
Please kindly fill out the following information to be submitted to The Gym Pod team. A representative will get back to you as soon as possible.
I would like to delete my Gym Pod account
Please kindly fill out the following information to be submitted to The Gym Pod team. A representative will get back to you as soon as possible.